Mel writes a weekly blog, where she shares her tools, strategies and insights on how to achieve sustainable success without burnout - now on SUBSTACK
Should uni students be using twitter? (answer = yes)
Someone the other day was asking if uni students should be using twitter.
Customer service – more important than ever thanks to social media
It’s rare I publicly name and shame about poor customer service on social media, but I know many others don’t share my view. I read an absolute ripper of a brand rant on Facebook yesterday! Disappointingly (for me!) it has now disappeared. It was truly excellent writing!
Engaging customers via social media – or, how not to ignore people who want to talk to you
I’ve been a bit miffed at a few organisations lately because they have been ignoring me. Not returning phone calls. Ignoring emails. Pretending not to see my tweets.
Marketing – The Lady Gaga Way
I first wrote this post back in July 2011, for my old marketing blog. Given Lady Gaga’s stupendous performance at the Academy Awards earlier this week, I have been inspired to dig it out and repost, with an update or two.