Mel Kettle is a communication and social media expert, speaker, author, trainer and mentor.
With over 20 years’ professional experience, Mel has found that one of the biggest challenges businesses face is how to communicate effectively so they attract, retain and engage their customers and clients.
In 2006 Mel established her communications consultancy and has since worked around the world with associations, researchers and academics, CEOs and Executive Management Teams, small business and not-for-profits.
She is particularly obsessed with teaching associations, CEOs, thought leaders and businesses how to communicate authentically, as authentic communication helps build strong relationships. And as people do business with people they know, like and trust, authenticity is essential.
Mel has a Master of Business (Marketing), a Master of Public Health, and she is a past Board member of the International Association of Business Communicators (Qld) and The Queensland Choir.
How I can help you!
Cost effective strategies to help you achieve your business goals
Practical social media advice to engage with your customers
Words that work for you
Improve your relationships with your key stakeholders
Topics include marketing, social media, health and wellness at work
Short or long term consulting for when you just don’t have the right people in house
Help you get that project off the ground
Improve your communication, writing and social media skills
Who I have worked with
Mel’s starting point of sincere interest in strategically building our social media presence was very rare indeed! Mel proved to be the perfect choice. She not only did her homework to make sure she understood our context, what we wanted and what would work for us, she also brought to the table very simple suggestions that actually work.Fiona Forrest
Read my latest blog posts
Most of us sell our products or services in a highly competitive market. Which means it’s really important to have a unique selling point (USP) that differentiates you from your competition. When you’re trying to work out your USP you need to ask: What do...read more
It’s been a few days week since Social Media Marketing World (SMMW17), and even amid the excitement of a few days in Phoenix with much-loved-and-rarely-seen friends, and now in NYC, my buzz has not abated. This was my second trip to San Diego for what is...read more
I spoke at the Australian Pharmacy Professionals Conference over the weekend, talking about social media and customer loyalty – #APP17 for those following along on twitter and Instagram. It was my second time presenting at APP, and this time I also did an...read more
Our research centre has benefitted enormously from Mel’s ability to deliver solutions for a diverse set of challenges – communications and media, event coordination and committee secretariat. We have engaged Mel Kettle as a consultant for over ten years. She has done an excellent job managing a number of projects for us, and has consistently delivered high quality work within tight timeframes. Mel’s professionalism, work ethic and enthusiasm make her a pleasure to work with.Dr Keith Hampson
We really appreciated the Social Media Workshop that Mel delivered, particularly with its focus on using twitter for researchers and academics. The session gave us a great background on the role social media, is playing within universities, and by researchers and students to promote research and connect with others working in similar fields.Clare Murray