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Welcome to Mel Kettle Consulting

In 2006 I quit my job to become a marketing communication consultant, and I haven’t looked back. My first client is still a client, as they, like all my clients, seek to create a positive difference to people’s lives.

The most important factor that comes into play when I take on a new client is that we share common values – gratitude, integrity, honesty, a sense of social justice and a willingness to work hard for a successful outcome.

I work with my clients to help them build strong relationships that will create communities. This is done using a range of communication strategies and tactics. I am particularly determined to encourage my clients to embrace social media as it is a great tool to increase awareness of your brand, your product, your expertise, and, when done well, it enhances the service you provide to your stakeholders.

– From the Blog –

Tips for managing stress at work (2)

Tips for managing stress at work

  I recently wrote about my experience with a horribly stressful job, and some of the things to look out for to determine if you or your staff are experiencing unusual amounts of stress. Today I want to share some tips to manage stress, and the often resulting anxiety, at work. Tips that I really, really… Read more

Filed in workplace wellness

how to recognise stress in the workplace

How to recognise stress in the workplace

“If you don’t make some major lifestyle changes, you will probably have a stroke before you turn 30.” Not the words you want to hear from your GP when you’re 29 years old. It was the wake up call I needed. Extreme stress had been quietly eroding my quality of life for some time, however… Read more

Filed in personal stuff, workplace wellness

The Activity Pod

15 (more) seconds of fame – talking podcasting on 612 ABC Brisbane

Yesterday I dragged myself out of bed far earlier than I'm comfy with, so I could go into the 612 ABC studio in Brisbane to chat about podcasting with Spencer Howson. For those not familiar with Spencer, he is Brisbane's #1 breakfast radio announcer. And has been #1 in 42 surveys since first achieving top… Read more

Filed in Podcasts

managing twitter 24/7

Managing your twitter account when you can’t be there 24/7

Yesterday I was part of a brief twitter conversation talking about brands that do twitter well - @telstra, @qantas, @virginamerica, @auspost were all mentioned. And by "doing well" I mean they respond to their customers. Via twitter. When their customers reach out to them. It's not all about advertising their wares (although there is some… Read more

Filed in Customer Service, Social media, Twitter

Action 2016: read more business books - www.melkettle.com

Actions for 2016 – read more business books

I have just started doing some planning for 2016. And when I say "just started", I mean just that. I feel like I am at a crossroads and I don't really know what I want to do next. Actually, I know what I want to do - and that is loads of travel, meeting interesting… Read more

Filed in personal stuff