Mel runs a series of 90-minute masterclasses (held online) on communication and leadership.
All masterclasses are highly practical with real examples. Participants will leave each masterclass with clear actions and simple activities that can easily be incorporated into regular routines.
Communicating through Covid
Communicating during Covid has challenged even the best of us! Clear, compassionate and – often – courageous messaging has been critical – but it’s easy to miss the mark. When change occurs, we need to be seen to be providing the support and reassurances our people need, especially when we continue to work remotely. Mastering deep, meaningful and human connections with both colleagues and customers is essential if we wish to progress and thrive. Mel shares her top 5 practical tips and strategies to communicate through Covid so you can reduce the uncertainty and stay connected with your people.
Communicating to a hybrid workforce
Virtual workplaces are here to stay, whether employers like it or not. Recent research by PwC indicates that 90% of Australians want to continue working from home in some capacity. This is going to have a huge impact on how we work. Getting the hybrid model – that combination of at-home and in-office work – right is going to be hard. Impacts will be felt when it comes to all aspects of your business, including productivity, culture, employee engagement, collaboration, innovation, and of course, the bottom line. Learn Mel’s top 5 practical tips and strategies for communicating to a hybrid workforce so you can stay connected and energise your people.
Strategic communication to elevate your leadership
Leaders today need to know how to communicate to connect and engage offline AND online genuinely and effectively. Mastering deep, meaningful and human connections with colleagues and customers is essential if we wish to progress and thrive. Especially when change is constant. Clear, compassionate and, often, courageous messaging is critical – especially when we want to provide support and reassurance. It’s easy to miss the mark and be accidentally inauthentic, especially when we are feeling stressed and under pressure.
- a framework so the right messages are delivered in the right way to the right people at the right time AND with clarity, consistency and compassion
- time saving tactics to improve your productivity when it comes to communication
- strategies to communicate change to achieve more desirable outcomes.
Manage your mojo
Our mojo is the spark that defines us. A spark that for many leaders is languishing while we try and find our motivation and momentum. Too often we forget to prioritise ourselves, so we end up feeling depleted, with every day a struggle to get through. When we have our mojo, we have vitality, a clear sense of direction and an ability to get things done.
- An awareness of what drives you and what drains you
- Promote yourself on your to do list
- a self-care toolkit to draw upon when life is hard
- small steps to self-care so you gain back enthusiasm, excitement and energy
Creating a culture of belonging
We spend about a third of our time at work, and yet 61% of people report feeling lonely at work. Loneliness afflicts all ages and is an expensive problem for organisations. It makes us more prone to anxiety and depression, dementia, and cognitive decline which can lead to increased absenteeism and presenteeism. Loneliness has a direct correlation to workforce engagement, productivity and profit. People feel they belong at work when they have a space that supports comfort, connection and contribution.
- initiatives to raise awareness of loneliness at work
- create more meaningful connections at work to improve team and organisational performance
- create a space where every person feels like they belong
Disconnect to reconnect – how to control your technology so it doesn’t control you!
The irony of our increasingly connected world is that we – as individuals and as organisations – are becoming more disconnected than we ever have before. With the average person spending around 12 hours a day in front of a screen – and about 4 hours of that on their phone, it’s no surprise we are becoming so digitally distracted! This shift in how we consume information is leading to shorter attention spans, increased anxiety and depression, sleep deprivation, and declines in creativity and critical thinking.
- An understanding of your level of phone addiction
- 5 activities to put your more in control of your screen time
- Up to two hours more time in your day – every day.
Courageous communication is an essential business skill. We often need courage to manage conflict, to provide difficult feedback, to say no, to express an unpopular or a bold idea. However, research shows that over 80% of workers are avoiding at least one difficult conversation at work.
- increased confidence to have critical and courageous conversations without losing control of your emotions
- greater self-awareness so your individuals and teams can learn, grow and thrive
- have your voice heard, so you can influence and inspire and make a greater impact
- become comfortable with discomfort.
Communication across generations
With up to five generations in many workplaces, it can be hard to know how to connect and engage with them all! When you understand what motivates and influences the different generations, it will be easier to earn their trust.
- An understanding of the key characteristics of each generation, including how they like to communicate, create and consume information, form connections and give and receive feedback.
- Increased empathy for the challenges facing each generation
- Confidence to communicate across generations
- Recognise the similarities and differences of different generational groups
- an understanding of which communication channels to use to best reach your audiences and cut through the communication clutter