May 27, 2020 | Blogging, communication, connection, leadership, Organisational culture
Brené Brown tells us that “authenticity is a collection of choices we have to make every day. It’s about the choice to show up and be real. The choice to be honest. The choice to let our true selves be seen.” But how often do we truly do this? When we are...
May 13, 2020 | communication, connection, leadership, Podcast
It’s been an interesting week with the government announcing the lifting of some of the COVID-19 restrictions. I have to admit, I’m a little anxious about it all, but I am looking forward to being able to see a few more family and friends. In this podcast episode, I...
May 8, 2020 | Blogging, communication, connection, leadership
In my recent post Are you asking the right questions?, I explored different types of questions, how to ask personal questions, and why we need to ask them. Today I want to share some thoughts on listening. Management consultant and educator Peter Drucker...
May 6, 2020 | communication, connection, leadership, personal stuff, Podcast
I feel like I say this ALL THE TIME, but I loved this conversation with Zoë Routh. We met about three years ago when I joined Thought Leaders Business School, and I liked her immediately! We have loads of things in common – a love of food and travel, pet chickens,...
Apr 24, 2020 | communication, connection, leadership
Asking questions can stimulate ideas, solve problems, develop trust and build your relationship with your team, even when working remotely. In this blog, I share my thoughts on the kinds of questions we should be asking to show support for our team members and how we...
Apr 16, 2020 | communication, connection, leadership
One of the things I’ve noticed over the last few weeks is that some organisations are very aware of what their people (staff, stakeholders, suppliers and customers/clients) are going through and some are most definitely not. In times of uncertainty, it’s more...
Feb 25, 2020 | communication, Podcast
Kim Stockham and I first met about 14 years ago through our local chamber of commerce. We bonded over the challenges of working from home and staying sane! We also bonded over our shared love of travel. Today Kim is based in Singapore, heading up Corporate...
Apr 17, 2019 | communication, Social media, Twitter
It’s been ten years, 163,346 tweets and 10,341 followers since I joined Twitter. Happy twitter-versary to me! For those of you who still don’t “get” Twitter, you are missing out. Twitter isn’t about what we ate for breakfast (although...
Jan 4, 2019 | communication, leadership, Social media
One of the biggest challenges CEOs and other business leaders tell me is that their workforce is not as engaged as they would like them to be. Research by Gallup suggests a staggering 87% of employees are not engaged at work. Why is this important? Well, mainly...
Nov 7, 2018 | communication, Customer Service, Organisational culture
Over the last week or two, I’ve had far too many frustrating moments with businesses that provide me with regular services. These have significantly diminished my experience of them, to the point of wondering if it’s worth the hassle of changing providers....
